- Can we shop for ALL items?
No, we will only be able to shop and ship items that are not restricted. To read the full restricted list click here
- What if what I want doesn’t fit into a box size?
That’s okay, we totally get that. We can offer you custom shipping solutions based on the volumetric weight of your goods.
- Is there a limit to how many items I can get?
Our shopping knows no limits
- What if my order is over the size threshold?
We charge our additional weight in 500-gram increments, you will be charged $10 per additional 500grams. Your order will be calculated at the according size and weight.
- Can I insure my goods?
Yes, you can insure your goods for an additional $25 per package. For your peace of mind, to date we haven’t lost a shipment! Please contact one of our friendly customer service team to do so
- What is my return and refund policy
We can arrange returns and refunds, however we have to follow the stores returns and refund policy. We act as a third party between the store and the shipping and cannot guarantee this